Our Agents

Becoming a Fifth Table Agent

Have you got what it takes?

We need agents who care about great hospitality, the kind of people who notice things others miss. We need our agents to understand that venues are run by real people often under pressure.

Are you fair and thoughtful, honest and balanced? Can you translate your guest experience into clear, meaningful feedback? If that sounds like you, you’re exactly the kind of person we want as a Fifth Table agent

How to Behave on a Visit

You are a guest. Nothing more, nothing less.

Your job isn’t to confront staff or catch people out. And you never reveal why you’re there. You simply let the experience unfold exactly as it would for any other customer.

Let your phone eat first: discreet photos help bring your report to life. Observe the details. Then tell us, honestly and clearly, how it really felt.

Why it Matters

Care. Curiosity. Fair judgement. That’s what makes a Fifth Table agent.

Fifth Table reports help venues improve. Your insight feeds directly into meaningful recommendations that help teams raise standards and create better guest experiences Thoughtful feedback helps good places become great — and transforms difficult moments into meaningful learning opportunities.